Who it is for
For the company that sells to other companies and today receives orders over chat, by phone or in spreadsheets. Instead of piecing an order together from scattered messages, the customer builds it in your catalog and you decide what you can fulfill.
How it works
- 01Publish the catalog with today's price
You keep products, price and availability current right on the product row, whenever the price changes.
- 02Invite your customer companies
The invite goes out by link or by email. The customer company creates a password and gets access to your catalog.
- 03Receive the order
The order arrives with items, quantities, the delivery date the customer picked and their note.
- 04Accept, decline or adjust item by item
Accept the whole order, decline with a reason, or adjust each item's quantity when stock is short.
- 05Both sides are notified by email
Every step emails you and the customer company, so nobody has to chase an answer.
The details that matter day to day
The customer company states when it wants delivery as it places the order.
Customers who always buy the same thing repeat the previous order instead of building it again.
Terms are set per customer company and the due date is calculated from the delivery date.
Minimum value, minimum number of items and the same-day cutoff time are configurable.
On a partial acceptance, the email shows what was ordered and what will be delivered, item by item.
Already included in your plan
The Orders module is part of ReqChain at no extra cost. The customer company pays nothing to receive the invite and send orders.